Shipping policy
At CSWY, every item is made to order. This allows us to reduce cost and direct 100% of profits toward supporting the fight against cancer.
Order Processing
All products are printed and fulfilled on demand.
- Processing time: 2–3 business days
- Orders are fulfilled and shipped by our production partners once printing is complete
Processing times may be slightly longer during peak seasons or promotional periods.
Shipping Times
Shipping times begin after your order has been processed and fulfilled.
Estimated delivery times:
- United States: 3–7 business days
- International: 7–20 business days
Delivery times may vary based on destination, carrier, and customs processing.
Shipping Rates
Shipping costs are calculated at checkout based on:
- Product type
- Destination
- Order size
Tracking Information
Once your order ships, you will receive a confirmation email with tracking details. Please allow up to 48 hours for tracking updates to appear.
Incorrect Address or Unclaimed Packages
Please ensure your shipping address is accurate at checkout.
- CSWY is not responsible for orders shipped to incorrect addresses provided by the customer
- Packages returned due to an incorrect address or failure to claim may require additional shipping fees to be reshipped
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact us at info@cswy.co - We will work with our fulfillment partner to investigate and assist where possible.